The Dubai Quality Award (DQA), initiated in 1994 by Business Excellence Department of Govt. of Dubai, is based on the Excellence Model used by the European Foundation for Quality Management (EFQM). The latter has been successfully applied in European private and public sector organisations since 1992.

DQA framework, methodology and main criteria provides organisations with a tool to benchmark performance, document existing gaps, and improve the performance to meet those gaps to achieve the Business Excellence Standard needed to meet the criteria.

DQA applicants must focus on the business excellence improvement process and not only on winning the award, because the journey for excellence is even more valuable for organisations than the recognition for it.

EBM is closely associated with DQA for a decade, in the following ways:

• Working with DQA authorities to setup/refine the Awards Criteria
• Training DQA Awards Applicants to Prepare
• Training DQA Awards Assessors for professional Assessment
• Active Participation in DQA Awards Applicants’ Assessment
• Consultancy to Enable DQA Applicant Organisation to meet the Standards/Criteria for the Awards as under:
  • Gap Analysis between an Organisation’s prevailing vs required Business Excellence Standards
  • Integrated Consulting Programs to bridge the Gaps and achieve required Business Excellence Standards, including the following:
    • Consulting
    • Training & Development
    • Management Workshops
    • Surveys & Analysis
    • Benchmarking
  • Pre-Assessments for Awards to ensure preparedness
  • Management Consulting to sustain the Business Excellence Standards

For more details about DQA visit official website:
http://www.dubaided.ae/DQA/

Dubai Human Development Award (DHDA) is part of one of the key initiatives by the Dubai, Department of Economic Development to promote excellence and best practices in Human Resources Management. It was launched by H. H. Sheikh Mohammed Bin Rashid Al Maktoum, UAE Vice President, Prime Minister and Ruler of Dubai, in 2002, to recognise and reward the HR initiatives taken by individual business organizations towards achieving Dubai Human Development goal.

DHDA aims to encourage the government and private sectors in the UAE to actively participate in the growth and development of their human resources, and reward the distinguished efforts and achievements, as well as share best practices.

Any organization applying for DHDA, whether winning or not, surely benefits from the process to meet the standards of the awards mainly by improving performance of its leadership and employees, two key elements of any organisation’s success. Of course, DHDA winners benefits further by the recognition and prestige associated with it – that motivates its Employees, Leadership and enhances prestige of any organization with all stakeholders, customers, business community, and society.

EBM is closely associated with DHDA for a decade, in the following ways:

• Working with DHDA authorities to setup/refine the Awards Criteria
• Training DHDA Awards Applicants to Prepare
• Training DHDA Awards Assessors for professional Assessment
• Active Participation in DHDA Awards Applicants’ Assessment
• Consultancy to Enable DHDA Applicant Organisation to meet the Standards/Criteria for the Awards as under:
  • Gap Analysis between an Organisation’s prevailing vs required Human Resource Excellence Standards
  • Integrated Consulting Programs to bridge the Gaps and achieve required HR Excellence Standards, including the following:
    • Consulting
    • Training & Development
    • Management Workshops
    • Surveys & Analysis
    • Benchmarking
  • Pre-Assessments for Awards to ensure preparedness
  • Management Consulting to sustain the HR Excellence Standards

For more details about DHDA visit official website:
http://www.dubaided.ae/DHDA/

To promote, recognize and reward Excellence in the Customer Service Standards, the Department of Economic Development, Dubai, established Dubai Service Excellence Scheme (DSES) in the Year 2002.

The DSES is designed to gain customer's confidence and to make the experience of "Shopping in Dubai" a pleasurable one. This scheme binds all participating businesses to a common code of business ethics and core criteria for customer service excellence.

Objectives of DSES

• To ensure customer's confidence through high ethical behaviour.
• To assist businesses through identify areas for improvement in customer service.
• To introduce best management practices & to enhance productivity and business efficiency.
• To encourage, recognise, reward and unite businesses that support Dubai's drive for quality.
• To promote businesses that strive for an ever-increasing quality standard in customer service.
• To secure a high reputation for Dubai at both national and international levels.

EBM is associated with DSES for long, in the following ways:

• Working with DSES authorities to setup/refine the Awards Criteria
• Training DSES Applicants/Members to meet the Business Ethics/Service Excellence Criteria
• Training DSES Mystery Shoppers
• Consultancy to Enable DSES Applicant/Member Organisation to meet the Standards/Criteria for the Membership/Awards as under:
  • Gap Analysis between an Organisation’s prevailing vs required Service Excellence Standards
  • Integrated Consulting Programs to bridge the Gaps and achieve required Service Excellence Standards, including the following:
    • Consulting
    • Training & Development
    • Management Workshops
    • Surveys & Analysis
    • Benchmarking
  • Pre-Assessments for Awards to ensure preparedness
  • Management Consulting to sustain the Service Excellence Standards

For more details about DSES visit official website:
http://www.dubaided.ae/DSES/

The MRM Business Award embraces all GCC businesses in the journey of business excellence, recognizing and celebrating the success of the organizations who are leading the way to establish new business excellence standards, and whose continuous and outstanding achievements serve as an inspiration for all like-minded organizations across the GCC.

The Mohammed Bin Rashid Al Maktoum Business Award, a member of Mohammed Bin Rashid Al Maktoum Global Initiatives Foundation (MBRGIF), and launched by Dubai Chamber.

EBM is providing Consultancy to enable MRM Applicant Organisation to meet the Standards/Criteria for the Awards as under:

• Gap Analysis between an Organisation’s prevailing vs required Business Excellence Standards
• Integrated Consulting Programs to bridge the Gaps and achieve required Business Excellence Standards, including the following:
  • Consulting
  • Training & Development
  • Management Workshops
  • Surveys & Analysis
  • Benchmarking
• Pre-Assessments for Awards to ensure preparedness
• Management Consulting to sustain the Business Excellence Standards

For more details about MRM Award visit official website:
http://www.dubaichamber.com/MRM

The Sheikh Khalifa Excellence Award (SKEA) was launched by the Abu Dhabi Chamber of Commerce & Industry (ADCCI) back in 1999 as a blue print, a roadmap and a methodology for continuous improvement aimed at enhancing the competitiveness of the Business Sector in Abu Dhabi and the UAE.

SKEA program is fully aligned with the international best practices based on European Foundation for Quality Management - EFQM Excellence model.

SKEA is a complete program offering all the relevant products and services pertaining to Quality & Excellence, including Licensed Assessors’ training (EAT), Journey to Excellence programs (J2E) as well as Leaders for Excellence (L4E) courses designed for the senior executives and other members of the management team in all organizations working in the UAE. This is in addition to other recognition schemes such as Committed to Excellence (C2E) and Recognized for Excellence (R4E) both of which are international EFQM products aimed at encouraging organizations in the UAE to sustain their efforts towards achieving the Excellence Transformation.

EBM is providing Consultancy to enable SKEA Applicant Organisation to meet the Standards/Criteria for the Awards as under:

• Gap Analysis between an Organisation’s prevailing vs required Business Excellence Standards
• Integrated Consulting Programs to bridge the Gaps and achieve required Business Excellence Standards, including the following:
  • Consulting
  • Training & Development
  • Management Workshops
  • Surveys & Analysis
  • Benchmarking
• Pre-Assessments for Awards to ensure preparedness
• Management Consulting to sustain the Business Excellence Standards

For more details about SKEA Award visit official website:
http://www.skea.ae/

EFQM is one of the leading Excellence Model, being followed by top governments, enterprises, corporates and other organisations across the world to attain the highest international standards in performance.

Excellent Organisations achieve and sustain outstanding levels of performance that meet or exceed the expectations of all their stakeholders.

Fundamental concepts of Excellence are as under:

To achieve sustained success, an organisation needs strong leadership and clear strategic direction. They need to develop and improve their people, partnerships and processes to deliver value-adding products and services to their customers. In the EFQM Excellence Model, these are called the Enablers. If the right Enablers are effectively implemented, an organisation will achieve the Results they, and their stakeholders, expect.

EFQM Model

EBM is providing Consultancy to enable any Organisation to meet the Standards/Criteria for the EFQM Model as under:

• Gap Analysis between an Organisation’s prevailing vs required Business Excellence Standards
• Integrated Consulting Programs to bridge the Gaps and achieve required Business Excellence Standards, including the following:
  • Consulting
  • Training & Development
  • Management Workshops
  • Surveys & Analysis
  • Benchmarking
• Assessments, Evaluation & EFQM Scores
• Management Consulting to sustain the Business Excellence Standards

For more details about EFQM Model, please visit the website:
http://www.efqm.org/

HEALTH Awards acknowledges and appreciates exceptional contributions in the field of Health. Powered by Health magazine from Thumbay Group, this prestigious awards brings together the country’s best in healthcare, promoting excellence & best practices in healthcare.

EBM is closely associated with Health Awards since inception, in the following ways:

• Working with Health Awards Management to setup/refine the Awards Criteria
• Training Health Awards Applicants to Prepare
• Training Health Awards Assessors for professional Assessment
• Consultancy to Enable Health Awards Applicant Organisation to meet the Standards/Criteria for the Awards as under:
  • Gap Analysis between an Organisation’s prevailing vs required Healthcare Excellence Standards
  • Integrated Consulting Programs to bridge the Gaps and achieve required Healthcare Excellence Standards, including the following:
    • Consulting
    • Training & Development
    • Management Workshops
    • Surveys & Analysis
    • Benchmarking
  • Pre-Assessments for Awards to ensure preparedness
  • Management Consulting to sustain the Healthcare Excellence Standards

For more details about Health Awards visit official website:
http://www.healthmagazine.ae/awards